Customer Relations Representative - State Farm Agent Team Member
Full Time • Temple - TX
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2019 after spending four years working for a State Farm agent, an experience that inspired me to build a place where customers feel supported and team members feel valued.
Our office now includes eight team members, and my wife (who works alongside me) helps keep our agency running like the close-knit, family-centered environment we’re proud of. We’re active in our community through our church and by supporting groups such as Helping Hands foster organization and the Feed My Sheep food pantry.
We offer additional PTO, office bonuses, free snacks, occasional team lunches, health benefits, work–life balance, and a hiring bonus to help our team thrive personally and professionally. We’re looking for people who are reliable, adaptable, self-motivated, compassionate, and genuinely driven to help others. It’s the kind of place where people show up for each other, and where the right person can truly build a meaningful career.
ROLE DESCRIPTION:
I opened my agency in 2019 after spending four years working for a State Farm agent, an experience that inspired me to build a place where customers feel supported and team members feel valued.
Our office now includes eight team members, and my wife (who works alongside me) helps keep our agency running like the close-knit, family-centered environment we’re proud of. We’re active in our community through our church and by supporting groups such as Helping Hands foster organization and the Feed My Sheep food pantry.
We offer additional PTO, office bonuses, free snacks, occasional team lunches, health benefits, work–life balance, and a hiring bonus to help our team thrive personally and professionally. We’re looking for people who are reliable, adaptable, self-motivated, compassionate, and genuinely driven to help others. It’s the kind of place where people show up for each other, and where the right person can truly build a meaningful career.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Shaffin Wegener - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $50,000.00 - $75,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Shaffin Wegener - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Shaffin Wegener - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none